Back in June 2016, Home Depot stopped allowing merchandise credits to be used online.  Beginning April 10th, in-store use of merchandise credits will be limited to the one who received it. You’ll have to supply photo ID to prove yourself.
The change does not affect Home Depot gift cards which can continue to be used in-store or online, even by someone else. Merchandise credits are what you get when returning an item at Home Depot. Maybe there are other ways to get them too.
I had actually thought that this new rule was already in effect because Raise sent out an email to their sellers to let them know about this last month:
According to a Home Depot employee the rule only goes into effect everywhere on April 10th. The employee adds that corporate is working on finding a solution for business owners who share store credit with their employees.
