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Steve
Steve

3/12 – account opened
3/30 – debit card transactions and billpay done
4/8 – $50 and $100 bonus post

s5kf

I opened a BankHometown account in-footprint (MA), look like the same terms
DP1: Chase World of Hyatt Visa funding coded as “Financial institutions: merchandise and services” , not cash advance
DP2: Ally bank transfer did not work as DD (just reported on Bank DD page)
DP3: The “$50.00 promotional offer” does not trigger if the first stage (“$100.00 promotional offer”) is not completed.

Churny McChurn
Churny McChurn

Just want to confirm that you can get a bonus at both bankESB and their sister bank, Hometown Bank at the same time.

I know there’s no language about it, but ive had issues with sister banks before, and I was concerned it would be an issue. I hope this DP helps anyone eligible for both bonuses.

Anna
Anna

I was denied online for an account with some generic excuse. Didn’t get a ChexSystems pull. The rep at the phone line I was directed to suggested if I went in branch I’d be able to open one, and when I went in-branch they did do a pull and approved me at 26/24.

Additionally, the Amherst branch has an offer $100 higher than the normal one (added onto the first requirement). And if you open in-branch (any branch I’m assuming), there’s a referral bonus available, which they confirmed was stackable with the normal offer. $50 for the referrer if the referred has a DD of at least $25 or sets up online banking and has 5 debit card transactions.

Dave
Dave

Fifteen days since canceling this account, yet still no refund.
Dispute filed with CC yesterday.

droffacts
droffacts

says online session timed out when i try to access application on three different browsers.

tinker25
tinker25

Account opened Jan 21, setup online login, all looks good. $1000 charge posted BoA Jan 23, Then Jan 27, got a short email from bank stating account is closed with no reason explained. $1000 charge still not refunded as of today. I did not have many new accounts. Never been denied by any bank. Just an FYI, this bank is weird.

Dave
Dave

Still waiting for my funding refund also, tinker. I’m going to dispute the charge
if it is not received by Monday morning. Never again with this bank..

s5kf

did you provide a good phone number because they will call to verify about the CC funding. i found out that they will only process the funding if they reach you on the phone.

FB
FB

This small-time bank was holding my initial funding along with the
voicemails that others mentioned, so I told them to just close it.
They now sent a letter saying that [they’ve] decided not to grant
the account. What a sad sack of potatoes spin there 🙂

Den
Den

Were you able to get your funding amount automatically refunded to you after that, or was that an additional hassle?

Worcester
Worcester

They called me and grilled me about my Chex report. Card funding posted on my CC, but they said it will only post in my checking after they’ve made a determination about whether to open my account.

Woo Guy
Woo Guy

I ignored their phone calls and voicemails. They still opened my account (I’m in footprint). Maybe still a bad move on my part as it’s been a few months and I haven’t gotten the bonus. Deciding whether or not to call. Bummer.

Dave
Dave

“will be credited to the account by the last day of the statement cycle following the 60th day the account has been open”

You may not have reached the time allowed yet…?

Woo Guy
Woo Guy

Would require an interesting take on when the account was opened/statement dates than what I have. Holding out hope, but maybe just be aware the bonus could not post automatically or as expected.

Den
Den

How long did it take roughly between when you applied and when they finally opened the account? Did they eventually send you an email letting you know it had been opened? P2 has been getting voicemails from them and don’t think she’s interested in getting grilled about her Chex report, so trying to let it just ride out and see what happens. But annoying part is how her funding of $1000 on CC has posted and just hope it’s not a hassle getting that refunded if they don’t open the account eventually.

Dave
Dave

Have her dispute it with the card issuer as well as cfpb
https://www.consumerfinance.gov/complaint/

Woo Guy
Woo Guy

I feel ya. I myself hate talking to reps, and usually just let it go. I don’t recall exactly the sequence of events, but didn’t get an account opening email. I eventually was able to register online, but not sure when. I do remember wondering whether the account was actually opened or not for a few days. I checked my statements and did have a pretty long time (9 days) from application to the initial deposit posting to the account.

Den
Den

Ok thanks. I tried to see if we could go in and register for an online account for her, but looks like you need the account number to do so. Do you recall how you got the account number to be able to register for online access? Or did they maybe not used to require that or something?

Woo Guy
Woo Guy

Hmm don’t recall but I don’t have it in any email. Sorry. Hope it works out for you!

Worcester
Worcester

Just want to update that they did open the account and the CC funding posted the day after.

justmeha
justmeha

William Charles this post is missing the tags (#) at the bottom