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26 Comments
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Nopers
Nopers (@guest_966041)
April 27, 2020 17:26

Good lord, this is the worst bank I’ve ever dealt with, and I’ve open and closed many accounts at many banks. I’ve been trying to close my business checking account for MONTHS and they keep charging me fees. The call center doesn’t really do anything and everything must be done through the branch, often in person. Even small requests like monthly maintenance fee refunds need to be done through the branch and submitted manually to the branch manager. I have never dealt with a bank that made me jump through this many hoops for small tasks. I am contemplating taking them to court if they keep charging fees and not closing the account.

It’s especially absurd they were still requiring people to come in in person to do things during the COVID-19 pandemic.

OneWest Bank
OneWest Bank (@guest_966651)
April 28, 2020 11:51

Hi, Nopers, we’re sorry to hear about your experience. We always try our best to create a pleasant and seamless banking experience. We’ll share your feedback with our team. If you provide your phone number through a private message on OneWest Bank Facebook page, we can have a representative contact you. Thanks and have a great day.

Ray
Ray (@guest_942897)
March 20, 2020 12:11

OneWest? The bank that used to be run by Steven Mnuchin and foreclosed on tens of thousands of families during 2008? I’ll be glad to take their money!

ecl1ps0
ecl1ps0 (@guest_908328)
February 13, 2020 23:34

fyi for the checking, it is 10k avg balance or 5k daily balance to avoid the fee

sudo
sudo (@guest_861654)
December 24, 2019 15:24

Possible to just pay the monthly fee and park the 1500?
Wouldnt that effectively bring the APR to 54% return?
$1500 @ 90 days APR = 54%, add in the $15 month fee with 1500 parked, return would be $110 on 90 days which would be 29% APR on $1500 if you just parked 1500 and paid the fee.
Correct me if I am wrong

Chas
Chas (@guest_828413)
October 21, 2019 17:24

I’m confused. I can sign up for both, totaling $400, right?
The 6% equivalent figure above (hat tip to Hiima) is based on $200, right?
$400 is 12% for $10,000* over 90 days, no?
What am i missing please….
thanks

* assumes $11500 is not req’d to avoid both service charges

Nopers
Nopers (@guest_858371)
December 16, 2019 20:24

I know I’m replying to your comment very late, but: $10k is required in each account. So, a total of $20k will need to be in the accounts to avoid all monthly charges. I found out the hard way.

(IMHO, I think this is worth emphasizing in the original post, since it’s relatively unusual. I know it is mentioned, but I clearly didn’t get the message, haha.)

Andrew
Andrew (@guest_860574)
December 20, 2019 17:59

Actually, I think it is a total of $15k required. 10k required for the MM Savings account, and then $5k daily balance for the interest checking account. But yes, it is not very clear in the post.

Nopers
Nopers (@guest_806987)
September 6, 2019 16:05

Does anyone know if you can do the opening deposits, including the required $10k opening deposit, via transfer? Or do I have to bring checks in? Thanks!

OneWest Bank
OneWest Bank (@guest_808237)
September 10, 2019 10:52

Hi, Nopers, thank you for your question. To open an account, you must visit anyone of our branches located in Southern California and pay the deposit amount on the spot. To find Your closest branch, please check out http://ow.ly/jPBl30pvimh. You can talk with a banker at 877-741-9378. Thanks and have a great day.

Brit Churner
Brit Churner (@guest_804875)
August 30, 2019 12:52

So, they are Chex sensitive and it very much depends on which branch you go to and whether the manager is cool. When they asked me about my inquiries, I blatantly said I signed up for accounts just for bonus and the manager was cool with it, but I struck out at a previous branch. Luckily, there are lots of branches where I live.

I had no problem signing up as a sole prop with SSN. No documents required except drivers license. That said, it took 90 min and online banking is not available immediately for biz accounts – you have to sign a form and wait several business days to get access. Their systems appear pretty antiquated.

Matt
Matt (@guest_806985)
September 6, 2019 15:51

thank you! will do this bonus

Nopers
Nopers (@guest_809392)
September 12, 2019 16:38

It also took a super long time to open my account. About 30-40 minutes waiting for a banker and another 90 to open the account. I’ve never seen an account opening take so long.

OneWest Bank
OneWest Bank (@guest_809786)
September 13, 2019 14:26

Hi, Nopers, we’re sorry to hear about your experience. We appreciate all our customers and always try our best to create a seamless banking experience. We’ll pass on your feedback to our team. For any assistance, please feel free to contact us at 877-741-9378. Thanks and have a great weekend.

Ace Malik
Ace Malik (@guest_831413)
October 27, 2019 21:04

If using an EIN over SSN does that affect Chex?

Matt
Matt (@guest_802219)
August 23, 2019 13:14

Someone post when they try as a sole proprietor with just an SSN 🙂

eclipsor
eclipsor (@guest_679049)
November 27, 2018 19:16

DP: Bonus posted right after 90 days. Called to close and they had me email them a letter, haven’t heard back.

When I opened this in branch there was no ETF, but now I noticed on their new personal checking bonus they added 6 month language. Hopefully no one says anything to me about this one.

Rahul
Rahul (@guest_639243)
September 5, 2018 21:03

It took nearly 2 hours to create the account in branch (the banker was new). You also have to be in branch to create the login/password for online access. Cannot be requested/created online or even over the phone. This bank is medieval. Haven’t seen their online interface yet, but I hope it’s not as bad as account setup.