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MR
MR (@guest_1824311)
April 1, 2024 23:24

@chuck check out this new 10% bonus. Now effective 2.2% on all purchases https://www.sofi.com/blog/sofi-credit-card-reward-boost/

Brittany
Brittany (@guest_1813753)
March 14, 2024 13:20

Anyone know if they are going to bring back this type of bonus this year?

mangorunner
mangorunner (@guest_1807221)
March 3, 2024 18:28

I had no hard pull from any of the three credit bureaus when I applied for the SoFi card in April 2022. I had no bank accounts with them at the time, and no existing relationship, so I’m not sure why.

Rapper
Rapper (@guest_1697221)
September 19, 2023 02:14

Did the $200 bonus offer gone?

Outlook
Outlook (@guest_1740549)
November 20, 2023 14:58

CK link says “we can’t find that offer”

CC
CC (@guest_1656296)
July 18, 2023 15:58

Beware SoFi’s terms which say that points will not be awarded for “cash-like” purchases or for loading of gift cards. After getting the 2% cash back for over a year, they are now refusing to cash back on my monthly online bill payments, even though the purchase transactions didn’t get declined. Shame on SoFi!!!

Former SoFi Fan
Former SoFi Fan (@guest_1646636)
July 3, 2023 17:39

Same story, given the run around by customer service and then denied via “Eligibility Requirements were not met.”

I filed a CFPB complaint, however there were 2 strange things.

#1 for the company name, what did you all use? When searching SoFi a few things came up, “SoFi Lending Corp”, SoFi Mortgages”, etc. And similarly, “Social Finance Inc” also came up. “SoFi Bank” (what I thought would be best) did not appear.

After choosing “Social Finance” the CFPB complaint status then instantly was changed to “Closed Sent to Regulator Not FTC”. Is that correct or did I mess something up in the complaint process?

I then got an email saying: “Office of the Comptroller of the Currency (OCC) is the agency that handles complaints about the company you named. We’ve forwarded your complaint to the OCC.”

Brian R
Brian R (@guest_1646704)
July 3, 2023 19:33

I think I chose Sofi Lending but I’m not positive, but I got the same message regarding the OCC.
It did work to trigger the bonus so hopefully you’ll get yours, too.

Normat
Normat (@guest_1613961)
May 7, 2023 21:43

After long silence, Sofi finally sent me an email that denies my signup bonus without any explanation.

Nov 2022: Applied through CK offer
Feb 2023: Spend over 1.5K within 3 months
Early April 2023: Called them because the signup bonus didn’t show up. A rep created a ticket, telling me that I’d receive email in 1 week, which didn’t happen. I sent follow-up emails twice, but no response.
May 2023: Finally received an email from a “Communication Escalations Manager.” My $200 bonus was denied because “eligibility requirements were not met.” However, the email didn’t mention anything about the eligibility requirements or which of the requirements I didn’t meet. They’re totally unaccountable.

Interestingly, the email was sent late afternoon on Saturday. I wonder if such a responsible person in charge works on Saturday. Usually, they work on weekdays. I suspect “Communication Escalations Manager” is just a customer rep supervisor, who tries to sweep away bonus requests without investigation.

Below is the exact email text (redacting any private info):
“We are reaching out to provide a final determination on your promotion inquiry submitted on 4/XX/2023 for the above noted request. The promotion request has been denied due to the following reason:
– Eligibility Requirements were not met.

All eligibility requirements and terms and conditions can be found on http://www.sofi.com
Thank you for your patience during this evaluation period. If you have any further questions, please chat in or give us a call at 855-XXX-XXXX.”

P.S. I have always had difficulty with Sofi Bonus: Bank account and Investment account bonus signup. I won’t do any business with them anymore. Not worth at all.

mangorunner
mangorunner (@guest_1614273)
May 8, 2023 13:59

Will you escalate to CFPB https://www.consumerfinance.gov/complaint/, Normat ?

Normat
Normat (@guest_1614287)
May 8, 2023 14:22

Thanks, @mangorunner . I actually already filed a complaint to CFPB on Apr 28, which was immediately transferred to OCC. I don’t know its current status since I don’t have OCC case number. I suspect it’s ongoing and Sofi’s emailed decision wasn’t a result of OCC (If it’d been so, the email wouldn’t have been sent by a Communication Escalations Manager, I think). I’ll update once I hear from OCC or Sofi.

JG
JG (@guest_1608825)
April 30, 2023 13:15

$200 bonus offer seems to be gone now. Still offering 3% up to $12K for a year for Sofi Plus members. Just as well truthfully since SoFi has horrible CS and frequently doesn’t honor their bonuses.

VP
VP (@guest_1584072)
March 24, 2023 12:45

Positive DP:

2/7 Applied to Sofi CC with CK link and was instantly approved
2/21 Received Sofi CC in mail
2/23 Made transactions worth $6.7k
3/23 Bonus points posted and redeemed for $200 in Sofi Savings

I took screenshot of everything when I applied and also downloaded all the TnC from their links. However, the process was smooth and I never had any issue. After signing up and making transactions, I was able to confirm with chat support that I am successfully enrolled in CK offer and I also kept seeing 3% cashback pending for each trasnaction.

Brian R
Brian R (@guest_1539407)
January 21, 2023 18:32

Sofi is trying to jack me on the $200 bonus, they are claiming I needed to sign up through credit karma or mint.
I kept a screenshot of the offer and it said nothing about credit karma or mint so I uploaded it to the promotions CSR and she claims she will apply for a bonus exemption for me to receive the bonus even though I “didn’t meet the requirements” (at least according to them).
Suspect bank. I will definitely be filing a CFPB complaint if needed.

Brian R
Brian R (@guest_1555913)
February 13, 2023 21:38

I filed a CFPB ticket on 2/11 and today I got a message from the sofi app that I had earned a $200 bonus.
Thanks for the knowledge, DoC and community!

James
James (@guest_1560199)
February 20, 2023 11:47

I’m in the same situation as you but failed to save the terms on this one. Any chance you can post a link to your screenshot?

joe
joe (@guest_1561261)
February 21, 2023 22:49

Here’s a screenshot link: https://ibb.co/BCbQvg3

Brian R
Brian R (@guest_1561408)
February 22, 2023 05:38

Weird, I posted a ss yesterday but I don’t see it now.