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Annie
Annie (@guest_2045848)
April 17, 2025 19:48

Transfer from Merrill 4/3
Completed. 4/8

Today received email saying “Your ACAT was successfully completed; however, the previous notice referenced an incorrect promotion payout date. ” But still say correct payout date is January 2026

Pizza
Pizza (@guest_2045713)
April 17, 2025 16:05

Interactive Brokers
Transfer requested Apr 14
Transfer approved Apr 15
Transfer completed Apr 17

Seeu
Seeu (@guest_2045550)
April 17, 2025 12:16

This company is a JOKE. I requested transfer at the beginning of the promo period. and there is 0 update since then. And today (April 17th) they told me the transfer failed and asked me to resubmit the request, but will not be qualified for the promo as it the won’t settle by April 17th.

Yj32
Yj32 (@guest_2045553)
April 17, 2025 12:21

One whole month!! Where was the transfer coming from?

JasonJ
JasonJ (@guest_2045186)
April 16, 2025 20:22

Webull ACAT transfer initiated on 4/8 expected completion date was 4/16 now changed to 4/25, will have to transfer out if Sofi won’t honor the 1% transfer bonus

Dr Whoa
Dr Whoa (@guest_2045542)
April 17, 2025 12:04

You might want to chat with them. The term is pretty clear about needing to be settled before the end of the Offer Period to be eligible for the Match. If they say you won’t get the bonus, you might as well try to cancel the transfer to avoid the headache of transferring out of SoFi down the line.

JasonJ
JasonJ (@guest_2045641)
April 17, 2025 14:18

Just chatted and Sofi told me this would NOT qualify for the promo unless the transfer completes today. I asked the transfer to be cancelled and let’s see how does that go.

calwatch
calwatch (@guest_2045864)
April 17, 2025 20:24

When I chatted about my bonus I was told to contact my previous broker to see if it would cancel. The other broker approved on the 14th and it is too late to cancel on the 17th, and the funds are still there. since the 18th is a holiday, I wonder if it will show up on the 21st and I will have to complain to them for holding up the transfer.

JL
JL (@guest_2045590)
April 17, 2025 13:21

I’m in the same boat coming from public – transfer was initiated on 4/1 and said it would be done by 4/10. Now, I’m hearing it won’t be done till 4/21. I spoke with a rep from sofi and they said that if the funds do not settle by today I won’t receive the bonus.

Anyone have any experience with sofi on whether they’ll be flexible once the funds settle?

Jim
Jim (@guest_2045860)
April 17, 2025 20:16

Might want to check with Webull to see how it’s progressing…

As for transferring out — pretty certain SoFi/Apex has a minimum holding period on transferred in assets, so unfortunately, they wouldn’t allow an ACAT out so soon. A few complaints on Reddit stating it’s 60 days. Webull, which similarly uses Apex, has a 30 day block on ACATs as some type of fraud/AML measure

calwatch
calwatch (@guest_2045865)
April 17, 2025 20:25

If Public is still around I am going with them next. I think Public is also Apex so there should not be any issues.

Y
Y (@guest_2044402)
April 15, 2025 15:27

My transfer had been pending for so long (from Apr 7, said it should’ve finished by Apr 12), so I messaged them and it had gotten stuck waiting on driver’s license verification. They said it wouldn’t complete in time for the deadline, so I just had them cancel the transfer.

WO
WO (@guest_2044724)
April 16, 2025 00:33
  Y

I have a taxable, a Roth, and a IRA transfering to 3 newly created accounts at SoFi. 3 different transfers. They all failed. Working on the rollover. I wouldn’t transfer anything if i know they are going to fail. I won’t have enough time to redo.

Jay
Jay (@guest_2045158)
April 16, 2025 19:13
  WO

Failing for KYC onboarding and something in the ACATS request are separate matters. When there is no issues with the ACATS requests, it moves very fast.

There are requirements for the delivering firm to move timely.

JJ
JJ (@guest_2045613)
April 17, 2025 13:41
  Y

Looks like my fidelity transfer will complete in under a week and be eligible, but not from vanguard, debating if I should cancel it

Jay
Jay (@guest_2043177)
April 12, 2025 13:48

To have assets settled by the 4/17/25 deadline, get your transfer requests in now. Hope with 1-2 day review at contra firm and sending, the assets make it.

FormosaROC
FormosaROC (@guest_2042830)
April 11, 2025 16:24

I tried to do this with the $100 Rakuten offer. I noticed today that Rakuten had decided that my sign-up was ineligible. After reading the T&C’s, I’m not sure why, but as long as I get the 1% I’ll be happy.

007
007 (@guest_2042860)
April 11, 2025 16:57

Weird I had opposite experience. Rakuten didn’t track and after I submitted screenshots they immediately credited the $100 to my Rakuten account. OTOH, P2’s missing Swagbucks for SoFi sign up is still cooking (ticket filed but they said wait 32 days or something like that)

FormosaROC
FormosaROC (@guest_2042943)
April 11, 2025 19:12

I’ll submit a request to have them look at it.

007
007 (@guest_2042950)
April 11, 2025 19:51

Good idea. I will note I submitted screenshots of my sign up but P2 did same for Swagbucks and Rakuten seemed to come through much more quickly for me.

WO
WO (@guest_2041864)
April 10, 2025 12:03

Did they change the terms? Looks like they changed from 9 months to 2 years hold.

WO
WO (@guest_2042119)
April 10, 2025 15:51

They have different promotion. I got confused. There is another 1% match, but I guess it is for IRA match.

Julio Coolio
Julio Coolio (@guest_2042078)
April 10, 2025 15:14
  WO

Terms and condition only shows holding through 12/31/25.
https://www.sofi.com/acatterms/

Dr Whoa
Dr Whoa (@guest_2041322)
April 9, 2025 14:36

Does anyone know what “The Match is calculated based on the total net dollar amount of incoming settled transfers from another brokerage” means? With all the big fluctuations lately, I’m just curious when they look at the dollar amount for the bonus.

Dr Whoa
Dr Whoa (@guest_2042952)
April 11, 2025 20:08

For those who are curious, it looks like the amount is based on when the assets leave the non-sofi brokerage. Not when they arrive at sofi.

Julio Coolio
Julio Coolio (@guest_2043026)
April 12, 2025 00:30

How do you know for sure? Is it written in the terms and conditions, did you ask them about this?

Jay
Jay (@guest_2043399)
April 13, 2025 10:51

The dollar amount of “net contributions” and the value shown for each position in the transaction history on SoFi ties to the prior day value.

John R🔗
John R🔗 (@guest_2039653)
April 7, 2025 13:29

Has anyone had this situation?
I had my cash balance show up as $X on SoFi’s side, even though it correctly shows up as a transfer in my outgoing account.
The date for the cash transfer was the same as for the asset transfers, the latter went through correctly.

Nick
Nick (@guest_2040174)
April 8, 2025 07:38

I had this happen, it means that SoFi paid the ACAT fee on your behalf. Assuming you transferred more than $5k, you need to contact them to get them to refund up to $75.

John R🔗
John R🔗 (@guest_2040425)
April 8, 2025 12:56

The fee was correctly deducted from my balance by the outbound firm. SoFi CS said that that the outbound firm sent them the cash balance as a credit instead of a debit. They’ve seen it before and it usually gets corrected automatically when the outbound firm resends the cash balance as a debit.