22
Leave a Reply

avatar
 

  Subscribe  
newest oldest most voted
Notify of
Ben
Ben

Similarly SOL on match request.

First request via message was answered with the response from many above, offer does not exist (despite the fact that included a PNG screenshot and a PDF printout).

Second request via message was answered with another response some have received above, that the offer I had applied previously under had an annual fee waiver, this offer doesn’t have annual fee waived, so they can’t do anything.

Called in to say that I thought the first response was obnoxious and the second response didn’t make sense as I had the exact same fact pattern with another Chase card a couple months back – my offer was fee-waived, but they happily switched met to the increased-point but no-fee-waived offer. So why not here? Guy on phone said sorry about the nonsense received via message, but that he was explicitly told that this specific offer would not be matched. He said he could put it through, but it would be rejected. I didn’t ask him to put it through, but I might call back and do it.

Instead, tried a third response via message, pointing out the same from above, and they wrote back saying this offer can’t be matched to. But also said he couldn’t find any evidence that Chase had done this for me in the past, so I pointed him to the right account. Will wait and see what happens – if another “no,” I’ll ask phone rep to put it through and see what happens.

Nun
Nun

In the 5/24 rule, how is the 24 months defined? If today is June 6, 2016 and you opened some account on June 6, 2014 would it stop being counted this week? Or does Chase look at the previous 24 months, meaning it would not drop off until July 2016?

DAS
DAS

So I got the 70k offer targeted in the mail. At 10/24, including 5 Chase cards. Is there any reason to believe that there is any chance at all of getting approved because I received the targeted mailer? Really struggling with whether this is worth a hard pull.

Ben
Ben

The offer that I received in April was for 50k +$50 statement credit + 5k for AU with AF waived after $2k in spend. The offer that I was eligible on 6/1 was for for 70k +$50 statement credit + 5k for AU with AF NOT waived after $3k in spend. So the main difference is $2k->$3k in spend plus the AF not being waived. I was really hoping to match to this new offer. Would still really love to hear if anyone has had success…I applied on 4/1, so I’ve got to exactly 6/30 to match within 90 days.

Austin
Austin

I tried to match via SM a few days ago, was told that the offer doesn’t exist.

Tried again yesterday and attached a screenshot (I actually am targeted for 70k). Was told essentially “since you signed up for the card under different terms and conditions, we are unable to match the offer” They said I could only get the 70k if I applied through that offer.

Strange. I wonder if Chase is tightening up on matching or its just something weird about this specific offer.

Suzanne
Suzanne

Using your link and having logged into my United account, I was able to see the 70K offer and applied. I got a “we’re thinking about it” message so I called the Chase reconsideration line to ask if I could answer any questions…. The agent told me that I was declined because of the 24 month rule. He said that their records show that I got a bonus for this card on June 9th 2014 (and I applied today, June 2nd, 2016). I am just mentioning this as a data point on how picky Chase is now.

I asked him what my chances of approval would be if I applied again after June 9th and whether it would hurt my chances to apply after having been declined on June 2nd. He wouldn’t really say. Just that I was welcome to apply again, basically reading from a script.

I would appreciate any thoughts on whether it is worth my time to apply again after June 9th or did I blow this one by applying 7 days too soon?

Ben
Ben

Just out of curiousity, I wonder if this response is coming from a single uninformed employee. My Customer Service Specialist response came from Shivshant Pujari.

Ted
Ted

Received same response, will try again in a few days

Ben
Ben

Just got the same response from Chase as @Matt above. “Please be advised that according to United, there is no 70,000 bonus mile promotion that is currently active or available at this time.”

WTF? If they’d have just denied me I would have gone about my business. But telling me that there is no offer is just ridiculous and makes me want to escalate this. Side note, while I was logged into United, I followed the link in this post and was presented the 70k offer. But to be fair it doesn’t show my account #/name anywhere on it. I included the screenshot that I took along with my United account number in case they wanted to verify it.

I’ve got half a mind to call Chase, but would love to hear other people’s ideas first.

mishyq
mishyq

yes, i got the same exact response even though i am actually targeted!

however, i have only tried the SM route, not yet try the HUCA method.

mishyq
mishyq

hey guys. i called up Chase today, and spoke to a nice CSR.
According to him, the reason why they cant match an offer (e.g., 50+5K, no annual fee) to a better offer (e.g., 70+5K, $50 statement credit, but with annual fee) is because of the annual fee issue. Apparently, it’s against the law for a cc company to match offers from one card that doesnt have annual fee to a card that has annual fee. Basically, they cannot suddenly impose annual fee on a customer when the card before doesnt have it. He further said, if the better offer doesnt have annual fee, then the match would be possible.
I dont know if this is generally true across board, but the CSR says yes, this is the law that applies across all cc companies. If anyone disagrees with this or heard otherwise, i would love to know too since i am just repeating what i was told.

mishyq
mishyq

has anyone been successful at in getting a match? i applied for the 50K+5K offer less than 3 months ago and asking for a match to this current offer but Chase is claiming that United is saying such offer doesnt exist. i have sent SM twice.

i am actually targeted for this 70K+5K+$50 statement credit offer btw. so this is a little frustrating