Posted by William Charles on May 8, 2015
Credit Cards

Published on May 8th, 2015 | by William Charles

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26 Things Everybody Should Know About Chase Credit Cards

I’ve done this for American Express & Citi before, so it’s only fair that it’s Chase’s turn. Chase is one of everybody’s favorite banks due to their generous sign up bonuses and solid travel partners. Here are 18 things everybody should know about Chase. These are in no particular order, so read them all.

  1. Chase won’t approve you for most cards if you’ve received more than 5 new cards in the last 24 months. This includes all credit cards, not just Chase cards. Not all Chase cards are affected in this rule, but most are.
  2. They offer generous sign up bonuses on their checking & savings accounts. Everybody knows that the bonuses on their credit cards are great, but the sign up bonuses on their deposit accounts are also worth signing up for. You can usually get a bonus of $150-$300 on the total checking account and $150-$300 on the savings account. My suggestion? Wait for the public $300 bonuses. Better yet, you can actually churn these bonuses and get them more than once.
  3. You can get the sign up bonus on Chase cards more than one time. If you look at the fine print on any Chase card, you’ll see it say you can get the sign up bonus again as long as it’s been at least 24 months since you last received the bonus.
  4. Chase will match higher sign up bonuses if you notify them within 90 days of applying. If you apply for a card with a 30,000 point sign up bonus and then within 90 days Chase increases that bonus then call them or send them a secured message, they will match you to this higher bonus. If the annual fee is higher on the bonus you are requesting to be matched to, then they will often deny you this match. If they approve you, then you’ll keep the lower annual fee as per the CARD act rules.
  5. Chase will expedite your cards with 1-2 day shipping, just ask them. If you need your new, lost or stolen cards in a hurry just call Chase and request that they expedite them. They’ll say yes and there shouldn’t be any charge (obviously only do this if you actually need the cards in a hurry).
  6. If you apply for multiple Chase cards in one day, the hard inquiries will be combined. There are a couple of rules to be mindful of though, business & personal inquiries will not be combined.
  7. Chase will usually refund the annual fee as long as you cancel within a statement or two. If your annual fee posts and you accidently forget to cancel you can usually get it refunded as long as you don’t wait to long, the rules change based on what card it is.
  8. You can refer friends to Chase credit cards. Chase allows you to refer friends to their credit cards that you hold, the typically bonus is $50 or 5,000 points for every referred friend. The bonus your friend receives and what is available regularly changes.
  9. You can view what credit card offers you are pre-approved for online. Unfortunately this only works for Chase branded cards (e.g Chase Freedom or Chase Sapphire Preferred) and not any of their co-branded cards such as the Chase Ritz Carlton. Unlike other card issuers, Chase rarely if ever shows higher than publicly available offers.
  10. There is no limit to the amount of Chase credit cards you can have. Unlike American Express, you can hold as many Chase credit cards as they’ll approve you for. Typically the limiting factor is how much credit they’ve extended to you, but if you’re denied you can always request that they transfer some of that credit limit to a new card.
  11. You’ll only be approved for two Chase cards per month. Chase will typically not approve you for more than two of their credit cards in a single month (business & personal cards are considered separate) you can sometimes get approved for three or more in a single month by calling in but it can be difficult.
  12. If you’re denied for a credit card, call the Chase reconsideration department. Sometimes there is a simple reason as to why your application has been denied by the automatic approval systems, calling reconsideration gives you a chance to speak to a human and turn that denial into an approval. It can be scary calling reconsideration the first time, just relax and read our guide if your nervous.
  13. Asking for a credit limit increase will always result in a hard pull with Chase. If you ask Chase for a credit limit increase on any of your cards, be ready for a hard pull to be done on your credit file.
  14. You can reallocate your credit limits between existing cards and it’ll usually be a soft pull. The only exception is if your increasing the credit limit on a card to more than $35,000, in which case a hard pull will be done.
  15. There is a minimum credit limit on all Chase cards of $500. If you want to transfer credit limits when opening or closing an account, then keep in mind you need to keep a credit limit of at least $500 on each card.
  16. If you freeze a report it’s sometimes possible to get Chase to pull from a different bureau. If you’re trying to limit the number of inquiries on one of your credit reports (e.g Experian) you can freeze that and sometimes Chase will agree to pull your report from one of the other bureaus (e.g TransUnion or Equifax). If they don’t allow you to do this, they will allow you to give them a PIN which gives them access to the original report they wanted to pull.
  17. Chase allows product changes/downgrades but only within the same brand. For example you could product change the Chase Southwest Premier to the Chase Southwest Plus, but not to the United MileagePlus explorer.
  18. Chase isn’t the most generous when it comes to retention bonuses, but it’s still worth calling. Keep in mind retention/spending bonuses aren’t only given when your annual fee is coming due, we recommend calling Chase at the 60 day mark and just before/after the annual fee becomes due.
  19. You can sometimes be targeted for spending bonuses. In addition to retention bonuses, Chase often sends out targeted offers for spending on their different cards. It looks like they’ve set up the following website to show these offers to cardholders: www.mychasebonus.com. Note this isn’t working at the moment.
  20. Chase will let you change your statement closing date. Usually your account just needs to be in good standing, but even when you’re late on payment they will sometimes make an exception.
  21. It’s possible to get your points sooner than they would normally post. To do this you need to finish your minimum spend requirement and then change the statement closing date to be sooner than normal, once the statement closes the bonus points should post to your account.
  22. You usually have 103 days after being approved for your Chase card to meet the minimum spend requirement and more recently they’ve been giving 115 days. That being said, don’t leave it till the last minute or otherwise you might not get your bonus at all. If you don’t make your minimum spend in time, it’s still worth asking them for the bonus – sometimes they’ll say yes!
  23. Chase business credit cards don’t get reported to the personal credit bureaus which is useful for keeping your credit report cleaner.
  24. A Chase credit card which was closed out can be reinstated upon request for 30-days if you change your mind and decide you want the card.
  25. You can now check your application status online with Chase, but you must be logged in. Follow these directions: Manage Accounts link under Customer Center on the right hand side. From there, scroll to the bottom on the right hand side and you should see NEW! Check my application(s) status under Open a New Account. If that doesn’t work you can call (888) 338-2586.
  26. If you have auto-pay set up with Chase and make a partial of full payment they will automatically adjust the auto-pay.

You can view other posts in this series by clicking the links below.



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87 Comments on "26 Things Everybody Should Know About Chase Credit Cards"

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Does the chase pre-approval site show ink cards? I have many Chase cards and get offers all the time, but I’ve never gotten an Ink offer or seen one pre-approved before.

Not sure how this relates to #14, but twice now I’ve gone to move credit from card A to card B and I was not allowed to go below a ~$1100 credit limit on card A. I say ~ because it was a weird number like $1131 (or something similar). Unfortunately, I don’t remember what cards these were but it definitely happened on two different occasions.

No. 10 is not true. I have got 3 or more cards in a month on multiple occasions- without calling

on #13, does this mean EVERY TIME you add credit to a card with a CL over $35K this will result in a hard pull, or it only happens if you’re increasing the limit beyond $35K the first time?

I keep adding credit to my CSP when I close other accounts – hopefully I haven’t been f’ing this one up for years.

Not sure about having too many cards. I have 3 personal Chase cards (United, BA, CSP, I have 2 businesses and and Ink Bold for one and an Ink Plus for the other. With the 60,000 bonus I decided to try for an Ink Plus for the business that doesn’t have it. I called the reconsideration line and was told I was denied because 1) I have too many cc and 2) my business was too new (never mind that they gave me the Bold card last year). I offered to move credit from other cards but they said no. I explained that it would be easier to keep track of expenses and that I would like the flexibility of a credit card instead of a charge card but they still said no. They also wanted to know why I have a 2000 balance on a CIti card (um, because it isn’t due yet and I’ll pay if before the due date). Thinking of waiting a few days and trying again. Assuming the new cust serv rep has a transcript of the same call, not sure what I can say to convince them.

Similar experience here i.e. “too many cards”

Not sure about having too many cards. I have 3 personal Chase cards (United, BA, CSP, I have 2 businesses and and Ink Bold for one and an Ink Plus for the other. With the 60,000 bonus I decided to try for an Ink Plus for the business that doesn’t have it. I called the reconsideration line and was told I was denied because 1) I have too many cc and 2) my business was too new (never mind that they gave me the Bold card last year). I offered to move credit from other cards but they said no. I explained that it would be easier to keep track of expenses and that I would like the flexibility of a credit card instead of a charge card but they still said no. They also wanted to know why I have a 2000 balance on a CIti card (um, because it isn’t due yet and I’ll pay if before the due date). Thinking of waiting a few days and trying again. Assuming the new cust serv rep has a transcript of the previous call, not sure what I can say to convince them.

Number 18 is great, and I never knew about it, but doesn’t seem to be working for me. I keep getting a “We can’t enroll you with the information you provided. Please make sure you entered the primary cardmember’s last name exactly as it appears on the credit card.” error. I’ve tried it with two separate cards, verifying my last name, but no luck. I’m the primary cardholder, and I can spell my last name. Honest! Any ideas?

+1

Same here — I just tried the MyChaseBonus site, and got the same message :-/ I even tried using all of my various Chase cards’ last four digits, but none of them worked … and I, too, can spell my last name 😀

Hi, I have a question not only about Chase but all the banks — if i require a credit line increase in a same day that i got approved for the new card application then by calling their back door number, will i get an extra hard pull from them?
Thanks in advance.

Tried #18. They could not find both cards I tried (Freedom and BA)

I had to call recon line last time I applied. Applied for both freedom and sapphire. Rep told me my CL they could extend me was maxed and offered to take it from another card. On the condition of moving about 16k CL from my RC line, I was approved for both, but for some reason they never actually took the CL away in the end so that was neat. I am nervous now about applying for ink plus. I have bold and classic already. Seems like they’re really cracking down on even their existing customers.

My wife is a joint account holder on my Chase account. If I take her off, would she immediately qualify for the checking bonus by opening her own account?

One more thing that everyone should know about Chase: if Chase suspects you of churning, they blacklist you for life and any application for any account type with them results in nasty letter where they state that the account is shut down because of “unsatisfactory relationship with the bank”.

Not sure about the for life part. Many people on dansdeals have had their accounts shutdown for churning and MS, but got new cards later.

! You failed to mention Pros N Con! You failed to mention what chase includes in its terms and condtion pages. You failed to mention three things with chase,

1, they have reconsideration line like other issuers, 2 they have fraud dept like other issuers, 3, they have the harshest shut down department or the REVIEW DEPARTMENT. The 3rd dept careless about your prior approval success, they careless about the reconsideration approvals. They will and so shut down if you apply more than 1 or 2 cards in short time, do MS, deposit MO, abuse points transfer or have negative credit report.

If someone does what you wrote, he or she will get BANNED by chase. Just look at the hundreds of shut down reports

Hmm, I’ve had many Chase cards for a while. Only time I MS on the card is when an easy office supply deal comes along. I use all my cards for normal valid spending. No issue so far. I am concerned though with many reports that Chase is becoming a real antagonist towards reward chasing cardholders and more importantly, clawing back hard earned points from folks when they ban them. As my UR balance builds I get nervous they are going to take it unexpectedly.

One reasonable guideline I’ve heard is not to close new cards in under 13 months. I guess that puts you on a list of some sort. I think most pure churn MS’ers fall in this category as they want to move on to the next churn and not take annual fee.

I’ve been shut down with no ms and had cards for several years paying annual fees. they look at a lot of factors that one wouldnt guess. I thought they were pretty flexible till the axe fell. be careful with them and enjoy it while you can!

Why do you think you were shut down?

“They will and so shut down if you apply more than 1 or 2 cards in short time, do MS, deposit MO, …”

Not sure where you got that info, but I’ve done all three of these things, and still have five Cards plus a HELOC, checking and two savings accounts with them.

I’m pre-approved for the Sapphire preferred and the Slate but Chase denied my application for the Chase Hyatt card because of credit limit. Doesn’t make sense.

Wow! Seriously. You didn’t let my last two comments get posted? That’s bs

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