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60 Comments
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Tom MacDonald
Tom MacDonald (@guest_2090547)
July 1, 2025 20:57

I can’t logon so this makes me wonder if my account has been locked? I opened the accounts less than a month ago.

Tom MacDonald
Tom MacDonald (@guest_2091247)
July 2, 2025 20:09

Yay! Not locked out just have a problem with my device. The cust. serv. got me to logon using my phone and it worked. They said it was probably a combination of Microsoft 10 and my antivirus software on my PC. No Id verification with a notary required!!!

Kiwi
Kiwi (@guest_2089399)
June 30, 2025 16:35

OOS dp

Opened bankohana checking and savings as savings $200 promo dropped to $5000 minimum balance.
Like others account locked and mailed in a few pieces of notarized documents.
I had to call them a few times but they finally returned my call and unlocked the account.
OOS works but be prepared to invest a little bit in the notarized document process.
Curious to see what works to earn Hawaiian miles on the debit card.

Tom MacDonald
Tom MacDonald (@guest_2090550)
July 1, 2025 20:59

What did you have to do as far as notorized documents? I can’t logon so I’m just wondering if I will need to do the same. Kiwi

Kiwi
Kiwi (@guest_2090598)
July 1, 2025 22:14

Two IDs (passport and license), a statement from the bank that you did the initial funding (I did a transfer) and a utility bill.
I honestly just went to a UPS store they’ll notarize anything for $10 I asked around to public notary’s and they kept asking why I wanted to sign these and it they wanted $25 lol

Yes you will need to do it before they close the account and reverse everything

Tom MacDonald
Tom MacDonald (@guest_2090602)
July 1, 2025 22:17

Thanks, I’ll give them a call tomorrow.

Ostrich Rider
Ostrich Rider (@guest_2087638)
June 27, 2025 06:21

Fidelity shows “MoneyLine DEPOSIT” and my work DD shows “DIR DEPOSIT”, so Fidelity is probably not going to work in the long run.

Lefty
Lefty (@guest_2087517)
June 26, 2025 22:20

Where do I even start with this bank? It’s been a disaster from the start for P1 and P2 who successfully opened OOS. By far the worst opening experience in all the years of this game. Both funded from a joint external account. However, P2’s account was locked and had to call in and was informed to send two forms of ID, copy of bank statement from account funding, and a signed letter requesting account be opened. P1’s account was never locked but found out it was frozen when real DD was rejected after the transaction initially went pending. P1 was informed to send two forms of ID, copy of bank statement, signed letter, and a notarized form from my state to substantiate ID for their fraud department. They do not accept any communication via email so all forms had to be sent by snail mail across the pond.

P2 will be able to meet the 60-day window to achieve the DD requirement. Since P1 didn’t find out the account was frozen due to not being locked out of online banking, a request for extension of time to meet the requirements has been requested which they initially said on the phone they would provide given the delay to clear up identification issues since I haven’t been able to use the account. Still waiting on a resolution for that request though.

I’m not sure if the issues are due to the joint account for funding as using the same bank account even when legit can still trigger fraud alerts internally. If I had to guess, I think this institution just doesn’t like OOS applicants and is diligent to ensure KYC and AML compliance is airtight.

Tom MacDonald
Tom MacDonald (@guest_2090554)
July 1, 2025 21:03

How long did it take to get all that done? That sounds like a real big hassle to go and get something notorized.
I just thought of something, you may be right about the joint account funding. Our accounts were fine until we just both pushed from the same account to fund the savings.

Lefty
Lefty (@guest_2091276)
July 2, 2025 21:02

It didn’t take a long time to get a form notarized but took a week after sending off the forms to get a call that the account was cleared to use. Since I didn’t find out for over a month I didn’t have as much time to meet the requirements but should still be able to. Regarding the funding, I don’t know for sure but probably best practice to not use a joint account for initial fundings for two individual accounts at the same institution.

Tom MacDonald
Tom MacDonald (@guest_2094238)
July 8, 2025 00:15

My comment didn’t post. I got lucky I guess because it had something to do with my device or browser. I can login on my phone and everything is good.

Quandale Dingle
Quandale Dingle (@guest_2084222)
June 24, 2025 11:06

Bluevine Business checking works for DD. I got a little notice after logging in online saying “On 06/23/2025, a paycheck was deposited into your account”

Vinod
Vinod (@guest_2074624)
June 9, 2025 10:28

Bankohana Level 1 doesn’t seem included any longer: https://www.boh.com/personal/bank-accounts/pr/checking-offer#disclosures

MOTDOC
MOTDOC (@guest_2016342)
March 4, 2025 14:36

I was able to open from OOS with LOL Chex numbers

Eric 🔗
Eric 🔗 (@guest_2016426)
March 4, 2025 15:57

MOTDOC,

How long ago was your account opened? If I was you, I wouldn’t feel comfortable until your account is open at least 2 weeks. Did you see this comment: #1870844 ?

MOTDOC
MOTDOC (@guest_2016484)
March 4, 2025 16:44

I opened on Sunday, but I also have an employer DD coming Friday, so hopefully they won’t think it’s so sketchy

Eric 🔗
Eric 🔗 (@guest_2016543)
March 4, 2025 17:54

If your account is still open in a couple of weeks, I may just try for this bonus myself!

MOTDOC
MOTDOC (@guest_2033103)
March 27, 2025 16:58

Still open, no issues with receiving direct deposits or Zelling money out (I’m not able to push from Bank of Hawaii; not sure whether that’s universal or a me thing)

Eric 🔗
Eric 🔗 (@guest_2033195)
March 27, 2025 19:34

You told me 1 day too late as I just started a Chex fast. ☹

If the offer is still around in a few months, I might just try for it. 😀

Figuring out
Figuring out (@guest_2020489)
March 11, 2025 06:41

Did it pull Chex?

MOTDOC
MOTDOC (@guest_2021322)
March 12, 2025 12:10

Yes, they did

Figuring out
Figuring out (@guest_2022643)
March 14, 2025 06:58

Some DPs have said that after 2 weeks they close out your account, but keep us updated on whether or not they will do the same to you

Figuring out
Figuring out (@guest_2024043)
March 16, 2025 13:09

Did they close your account yet assuming it’s been 2 weeks or more since opening?

MOTDOC
MOTDOC (@guest_2033102)
March 27, 2025 16:58

Still open, no issues with receiving direct deposits or Zelling money out (I’m not able to push from Bank of Hawaii; not sure whether that’s universal or a me thing)

Vit
Vit (@guest_2050663)
April 28, 2025 09:43

Did you confirm if offer is active? I see the year 2024 listed in Table 1 (example) in the terms.

MOTDOC
MOTDOC (@guest_2073196)
June 6, 2025 00:33

3/2 – account opened
4/3 – met $3500 DD requirement (real DDs)
6/3 – $400 bonus received

note: they didn’t charge a monthly fee until 5/31

Eric 🔗
Eric 🔗 (@guest_2073891)
June 7, 2025 09:48

Did you try to get the fee waived as a “one time courtesy”? If so, what happened?

MOTDOC
MOTDOC (@guest_2074837)
June 9, 2025 16:11

I didn’t ask. I did convert to a Convenience Checking, which only has a $5 monthly fee that can be waived with $500 in DDs or a $500 average daily balance. I first tried to convert to an EASE checking (which has a lower fee and is easier to avoid), but you have to apply for a new account online and close the current account. I wanted to avoid the EATF, so I didn’t go that route.

Eric 🔗
Eric 🔗 (@guest_2075145)
June 10, 2025 08:56

Did you also do the Savings offer or did you only do the Checking offer?

Christopher Robin 🔗💰
Christopher Robin 🔗💰 (@guest_2075184)
June 10, 2025 10:14

Eric 🔗 Is this DP coming from the MOTDOC?

Eric 🔗
Eric 🔗 (@guest_2075227)
June 10, 2025 11:21

I don’t follow your question.

Christopher Robin 🔗💰
Christopher Robin 🔗💰 (@guest_2076023)
June 11, 2025 14:03

Eric 🔗 I noticed no comment history for the username. Is that typical of MOTDOC?

Eric 🔗
Eric 🔗 (@guest_2076068)
June 11, 2025 14:35

Christopher Robin 🔗💰,

Yes, it is. I have actually conversed with MOTDOC several times on DoC. They provide valuable DPs and are usually responsive to my questions. They just don’t include their email address when they comment for whatever reason.

MOTDOC
MOTDOC (@guest_2075492)
June 10, 2025 17:36

Checking only

Eric 🔗
Eric 🔗 (@guest_2076052)
June 11, 2025 14:24

I am waiting for the right time to follow your lead. 😀

Vit
Vit (@guest_2074860)
June 9, 2025 16:55

Thanks. Are you OOS by the chance?

Vit
Vit (@guest_2074862)
June 9, 2025 16:57

Disregard previous q. I see you OOS. Thanks

DanDan
DanDan (@guest_1965704)
December 6, 2024 17:20

Hawaii Local.

Had trouble opening account online. Website prompted me to open in branch due to error. Went to open in branch in 08/2024.

Real DD $625×4.
$6k CD 6 months.

Wondered why no bonus posted after 90 days, so went in branch. Manager said in branch had different offers and that I was out of luck bc offer was “ONLINE ONLY”. Complained due to circumstances. 3 days later, $200 bonus posted in acct.

RobertL
RobertL (@guest_1956274)
November 21, 2024 12:14

Positive DP.

Base NY, P1/P2 opened Bankohana Level II accounton 7/8, completed real DDs totaling 3500+ in July and August, both received $400 on 10/8.

Both opened 6-month CD of $20000 to waive monthly fee on checking account, will closed accounts on Jan 2025 when CD expires. 

HP
HP (@guest_1942820)
November 1, 2024 19:13

Any data point for non-employment DD?