American Express Has Run Out Of Phyiscal SPG Luxury Cards – Regular SPG Cards To Be Sent Out

American Express has run out of physical SPG luxury cards due to high demand (I guess caused by the three day window). American Express has stated that affected customers should receive the SPG luxury card sometime in October but in the meantime the following will happen:

  • Impacted new Starwood Preferred Guest American Express Luxury Card Members can expect to receive an interim Card design in the mail within 10 days of being approved for the Card. These interim Card designs will provide access to all of the great benefits and rewards of the new Starwood Preferred Guest American Express Luxury Card. Card Members can use these cards immediately online or at point of sale. If eligible for a Welcome Bonus, any eligible purchases made on this Card will count toward the Welcome Bonus spend threshold.
  • Current Starwood Preferred Guest American Express Card Members who upgraded to the new Luxury Card can continue to use their current Starwood Preferred Guest American Express Cards, which will provide access to all of the great benefits and rewards of the new Starwood Preferred Guest Luxury Card. Card Members can use these cards immediately online or at point of sale. If eligible for an upgrade bonus offer, any eligible purchases made on the current Card from the time of upgrade will count toward the bonus spend threshold.

Pretty sure something similar happened with another American Express card, just can’t remember what card it was. As I said I guess demand was bigger than they expected due to that three day application window that a lot of people took advantage of. If you received an upgrade offer, it might be worth a second look.

 

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WA
WA (@guest_645123)
September 20, 2018 18:29

Just received the welcome bonus today. However, the 5K spend on the card gets 0 points. Is it just a technical error ? Any DP ? It shows base spend -0 points….

jd
jd (@guest_639299)
September 5, 2018 22:50

lol are they trying to imitate the illusion of CSR to imply how popular their card is?

AJ777
AJ777 (@guest_639121)
September 5, 2018 16:14

I received mine today… I applied Aug 26

R Johnson
R Johnson (@guest_639074)
September 5, 2018 14:01

Looks like a regular SPG card to me, at least the one I got. Question: Will the 100K in points be SPG points or Marriott points? I have both an SPG number and a Marriott number – I gave Amex my Marriott number. Are they still doing the 3 for 1 “linking” program?

Novacat05
Novacat05 (@guest_639085)
September 5, 2018 14:34

“SPG points” are no more, they were all already converted in a one-time deal at the 3:1 rate. The 100k points are “marriott points”.

R Johnson
R Johnson (@guest_639098)
September 5, 2018 15:19

When I look at my SPG account I still have points in there. Do I need to transfer them to Marriott? Thanks for the note.

Glenn
Glenn (@guest_639120)
September 5, 2018 16:12

Yes

Jason
Jason (@guest_639039)
September 5, 2018 12:02

I don’t know why anyone who regularly stays at spg or Marriott wouldn’t want this card. Of all the premium cards is the easiest to pay for itself. It’s essentially $150 for a 50k night, which you can easily get double or triple the value for. You’d have to try to NOT get your money out of it.

Rick
Rick (@guest_639279)
September 5, 2018 22:04

I stay at Marriott a lot on my personal trips and agree it’s a great deal, but the problem is most churners don’t get paid to travel and $450 is a lot of money for someone who takes one or two vacations a year. They rather churn cards than have an annual free night that’s worth the double the AF

PoorChurner
PoorChurner (@guest_639012)
September 5, 2018 11:05

lol @ when Amex dream bubble pops next year when they thought they hit a home run with this card.

Dan
Dan (@guest_639011)
September 5, 2018 11:05

This card is not even close to the CSR. Weird…

JP
JP (@guest_638993)
September 5, 2018 10:31

Has anyone been approved for SPG Luxury and then upgraded SPG Personal to SPG Luxury and received confirmation from Amex that they are eligible for the new signup bonus and upgrade offer?

Drivesabrowntruck
Drivesabrowntruck (@guest_638992)
September 5, 2018 10:30

Didn’t realize there were supply issues with flimsy plastic card stock, maybe Chinese tariffs are to blame.

CM
CM (@guest_639069)
September 5, 2018 13:45

+1! The excuse looks really lame! Perhaps it’s more than just a different design, though — the pic of the card spots contactless symbol, so, perhaps they just don’t have the proper stock of these cards with the contactless chip?! Still sounds pretty lame!

Rick
Rick (@guest_638977)
September 5, 2018 09:57

I don’t think so. Applied on the last day of the 3 day window and got approved a week later. Just got the we shipped your card message yesterday in 7 to 10 day

Rick
Rick (@guest_639268)
September 5, 2018 21:46

DP: Just got my card from next day mail since I am a valued (or valuable) customer! It’s true; it was the same plastic as the other SPG cards. Good plan Amex weeding out the churners who gonna sock drawer this thing and save the real metal for those who actually use it later!