Notify of

oldest most voted

Greg (@guest_1797041)
February 13, 2024 08:54

12/16 – Opened
1/10 – Transferred Novo business checking $1001
2-6 – Rewards Earned: 400

brian (@guest_1768196)
January 1, 2024 00:04

This is only for specific zip codes in those states:

Dom (@guest_1754837)
December 9, 2023 14:44

11/7 – Applied
11/8 – Denied due to being outside of their service area (I live less than a mile from a branch??) Rep said it was an error in their system and she manually approved my account.
11/29 – $1,001 standard employee ACH from Chase Biz Checking w/ memo “Payroll”
12/6 – $400 Bonus posted, description “Rewards Earned: 400”

Debit card finally came in the mail on 12/8 lol

Mims (@guest_1749157)
December 1, 2023 14:14

Lengthy, negative experience with this bank:

On November 7, 2023, I opened a checking account with People’s Bank via their online system.

However, on November 8, I received an email from the bank stating that my account could not be opened because I live outside of their footprint. On that same date, my opening deposit of $25 was withdrawn from my external account by People’s Bank.

On November 14, I contacted the bank by phone to find out the status of my $25, and a representative told me that they were mailing out checks that day to all account holders in my situation.

On November 29, I still had not received my refund check, so I contacted the bank by phone again. A representative told me that the bank had sent the check to my old address (which was not the address I used on my application) and that a statement addressed to that same old address had been returned to them. However, no one at the bank had told me this until I took the initiative to call. I then asked them to send the check to the correct address. The representative told me she needed to speak with personnel in another department and would call me back later that day. I provided my call-back number.

On November 30, I still had not received a call from the previous rep, so I called the bank once again. A new rep told me that she would get in touch with the previous rep and the other department’s personnel and call me back. I requested this call be made by the end of the day as a result of the numerous calls and extensive time I had already invested in this issue. The rep returned my call later that day and told me that, indeed, a certified check had been sent to my old address. She told me I needed to wait until the bank received that check back in the mail before they could issue a new check. I told her that was unacceptable because of the delay I already experienced and the uncertainty of the check’s even being returned. Thus, I requested the bank issue me a new check and mail it immediately. The rep told me she needed to discuss that with a supervisor and would call me back later that day.

Finally, today, December 1, I received a call from a rep telling me that a new check was being issued today.

I had filed a complaint with the FDIC earlier today, as well, which I will update if/when I receive my refund.

In short, glad I only sent $25 as the opening deposit, and good luck finding anyone at this bank who can help you without significant effort on your part.

Tikky (@guest_1734223)
November 10, 2023 02:04

The pattern seems to be raising and extending promo bonuses with little affect on increasing their size, deposits, and reach. Marketing tries to promote and grow bank footprint with bonuses while their backend gremlins didn’t get the memo closing accounts due to “outside of service area” BS. Unless they overhaul the fraud dept. OR tighten their leash and loosen up on geo-fenced zip codes policies, the likelihood of acct. closure after approval remains high. Reminds me of the Teachers FCU fiasco awhile back. They really played a number on many. Never got that Chex stain off the records.

Mike (@guest_1733499)
November 9, 2023 08:59

MD resident here, applied yesterday and today I received the email saying “Unfortunately, we cannot open your account at this time as it appears you do not reside in our service area” I think under availability, the post should say “Only specific zip codes of MD and PA based on Peoplesbank service area”

mastervk (@guest_1733023)
November 8, 2023 18:47

I am in PA and I opened the checking account yesterday. Today I received an email that the account is cancelled as I am outside the service area.

Tela (@guest_1732848)
November 8, 2023 15:13

This is area specific deal, not gonna work even if your in state and not within Branch service area.

Tornado (@guest_1732847)
November 8, 2023 15:12

Here is the service area for this bank:

Control + F to see if you’re eligible. They will deny your application and they do spot check on account opening to be sure what you entered matches your driver’s license.

JD (@guest_1732855)
November 8, 2023 15:23

I don’t think its just a spot check, they are very hands on and seem to call every applicant to verbally confirm the AML questions.

Tela (@guest_1732843)
November 8, 2023 15:09

Same here , from listed state and just got email today that I am out of service area. So its service area specifi?