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GO
GO (@guest_1458695)
October 5, 2022 09:54

I join Penfed today and opened a checking account. However when I logged in today it shows as savings first and now as “Regular share” is this normal? Would they switch this to checking after? Never happened to me before

ieatdogfood
ieatdogfood (@guest_1421357)
August 7, 2022 12:38

So annoying when PenFed is randomly down, especially when I need it. Can’t log in.

anonymous
anonymous (@guest_1421378)
August 7, 2022 14:04

I just logged in successfully.

anonymous
anonymous (@guest_1421382)
August 7, 2022 14:23

Oh crap…they’re redesigning the site as “more modern…” meaning imposing mobile view on my desktop computer. Ugh…

ieatdogfood
ieatdogfood (@guest_1421383)
August 7, 2022 14:23

Yeah it was out for a little bit in the morning. I can log in fine now. What a coincidence.

DD
DD (@guest_1242290)
August 20, 2021 15:45

👀 Got a modest bonus offer in the mail, but after reading these comments . . .

kat
kat (@guest_1191242)
May 14, 2021 09:56

– I received my bonus
– I called to close accounts
– After waiting on hold for 9 minutes, CSR said she will first transfer the funds in the checking account to the savings account, and close checking account
– I received immediate email confirmation while still on the phone that checking account was closed and balance was transferred to savings
– CSR said I should receive a check in 5-7 business days with all the remaining funds
– I did not receive any email confirmation about the savings account being closed
– I did receive my check the same week and now no accounts show up online

H.P.
H.P. (@guest_1161336)
March 15, 2021 17:49

I called today 3/15/21 to close my PenFed Checking and Saving accounts that were opened in May 2020. Despite the horror experiences that I read in this thread, mine went pretty smoothly. The lady I talked to said she would move the $550 in my checking to my saving, then close both accounts and one check will be sent in a few days. I asked if I’d be charged a $10 service fee since the checking account balance is now zero. She said “No, your accounts will be closed today and there will be no service charge”. When I asked for some sort of confirmation of the call, she gave me her name and her employee number.

A few hours later, I got several email stating that the mail setting for my statements and tax documents had been changed from email to snail mail. Not wanting to be charged for the hardcopy statements like someone mentioned, I logged in to change it back but got a message that I have no active accounts. Looks like the accounts were closed as requested, and the change in mail setting was for the final statement and future tax document.

jp P thoms
jp P thoms (@guest_1151420)
February 27, 2021 00:01

wrong thread

pedro
pedro (@guest_1133726)
January 26, 2021 00:45

Do they mail out a 1099 ? I got an email saying they have my tax form, but it won’t let me login since my account is closed.

Larry
Larry (@guest_1134246)
January 26, 2021 21:21

My 1099 arrived in today’s mail.

Grant
Grant (@guest_1136172)
January 30, 2021 10:52

Why would a 1099 be issued? This was a swipe based promo as it required debit card purchases.

Eric
Eric (@guest_1136311)
January 30, 2021 18:38

What makes you think the $200 bonus received is not considered taxable interest? BTW, it is as I received a 1099 sometime this week.

Sam Y.
Sam Y. (@guest_1143092)
February 11, 2021 00:34

Still waiting for mine to come in.

DP719
DP719 (@guest_1143479)
February 11, 2021 19:32

I also haven’t received paper 1099 but was able to view it online.

Sam Y.
Sam Y. (@guest_1143599)
February 11, 2021 23:54

Yeah, if your account is closed, the online account is disabled. So no way for those with closed account to see it.

Jason
Jason (@guest_1147837)
February 20, 2021 00:10

Sill no 1099 for me…

Sam Y.
Sam Y. (@guest_1150231)
February 25, 2021 00:51

Same.

newbie
newbie (@guest_1151999)
February 28, 2021 14:13

its gonna be hit or miss. p1 did not receive but p2 did. p1 went online sure it was uploaded. it will be 1099-INT if anyone wondering

Master Allan
Master Allan (@guest_1127495)
January 14, 2021 12:49

What an ordeal. Clear some time on your calendar.

Opened May 2020. Messaged to cancel 12/23/20 – got some repetitive inquiry if I really wanted to.
12/31/20 Called to Cancel
1/5/21 Secure messaged to confirm cancellation and received confirmation. PenFed moved funds to savings
1/13/21 – $10 service charge and $2 paper statement fee (WTF? I never had this set)
1/14/21 – Called again and insisted charges are to be reversed and “The check (remaining balance) is going out today.” Definitely disorganized. What you hear the 1st, 2nd, or maybe 3rd time is not what ends up happening.

M
M (@guest_1113859)
December 19, 2020 09:19

The checking account was finally closed after almost two weeks and 4 phone calls. I think what finally worked was asking for a supervisor. The statement had closed with a $10 negative balance between the time I made the request and the time the account was actually closed.

Justin
Justin (@guest_1110764)
December 16, 2020 00:34

Anyone have a followup/resolution to this Uber fraud charge? I got the bonus three months ago and left the account untouched at a balance of 500.01 to waive the monthly fee. I checked today and realized I had two Uber Amsterdam fraud charges as well. As a result, I’ve also been charged three monthly fees since then. Will have to call them tomorrow to sort this out.

JP
JP (@guest_1112409)
December 17, 2020 08:31

Found out same today…$9.14 uber amsterdam…no email no phone call notifications and two monthly service charges of $10… :facepalm:

Tomtoo
Tomtoo (@guest_1151307)
February 26, 2021 19:09

Same happened to me in Sept 2020. The Uber Amsterdam charges were over $100 in a 3 day period by the time I caught it (one charge was $64, what a ride!). Luckily, my balance at the time didn’t go below $500.