- Help, Amex won’t honor Delta Gold Welcome Bonus. This seems crazy, American Express has access to this data during the sign up process so why not show the pop up not eligible?
- Data Breaches Impact Unemployment Benefit Applicants In Four States by PYMNTS.
- NASA is looking for participants to isolate in a Russian lab for 8 months by CNN.
- Looks like Citi had a bit of a problem with weasels eating their phone system.
Hi @Citi this is a video of what happens when I call the Citibank customer service numbers for my @Costco Citi @Visa card. Please investigate as this is not normal. pic.twitter.com/LqLFhyKkok
— Jerone Anderson (@jeroneanderson) May 20, 2020
Deals starting/expiring at the end of today or starting today (view the full deal calendar here):
- [Targeted] Chase Offers/BofA: Get 10% CashBack on Staples Purchases
- Chase Offers/BofA: 10% Back at Office Depot/Max (up to $8 Discount)
- eBay: 20% Off Selected Sellers With Promo Code PICK2SAVE
- Kroger: 4x Fuel Points On Gift Cards, Includes Fixed Visa/MC (Expires 5/22-5/25)
- FandangoNOW: 30% Off Giftcards
- Raise: Spend $100 On Any Brand & Get $10 Discount On Future Order Of $100+
- Topcashback: Spend $10 & Get $3 Bonus (5/22-5/25)
- eBates/Rakuten: Triple Cash Back (Or Membership Rewards)
Deals starting/expiring at end of tomorrow:
- [Targeted] Wells Fargo Deals: Get Up To $40 Cashback With 2 AT&T Transactions
- Harris Teeter: 4x Fuel Points On Gift Cards, Includes Fixed Visa/MC (5/20-5/26)
Popular posts from yesterday:
Yet another reason why government needs to scrap the bidding process and switch to open-source/collaboratively-developed software dev. Just look at what happened with the Iowa Democratic primary.
Of course we all know why they don’t…money. Someone needs a kickback.
Weasels explained: https://www.businessinsider.com/citi-customer-support-weasels-eaten-phone-prompt-twitter-confusion-asterisk-2020-5
I have been signing up for all kinds of Amx cards for the last 3 years, when I first started collecting miles/points and Amx has always come through honoring MRs as stated. Whether through sign up links with written statements or verbal confirmation. I have always found this to be so phenomenal on Amx part, to say the least.
Having witness this with my own eyes, I take stories like this (Amx not honoring welcome bonus or any kind of MRs, for that matter), with a grain of salt. These stories are vague and always missing something (gives that impression, anyway).
I doubt your impressions are accurate. I’d bet that AmEx RAT’s zealous dragnet is causing a lot of innocent customers (and honest rule following CC gamers) to be denied earned payout and/or to get clawed back. I really don’t trust AmEx at this point. At this point there is a very real risk that they could approve you for a card, take your hefty AF, give you no SUB after required spend and deny any other card benefits, all on some concocted grounds.
Just be straight with Amx and Amx will be straight with you. Besides, Amx has, for the most part, closed all loopholes. Yes, there may be a loophole, but I wouldn’t mess with it. If you have been following DoC, I am sure you tread water carefully with Amx?
Also, I have witnessed the RAT (not fun at all is an understatement!) and yet, I have not been denied of sign up bonuses or retention offers (voice only), after my RAT incident.
Been pretty well established this isn’t the same Amex of 3 years ago.
My experience with Amx has been most recently in the past few weeks as well as 3 years ago and everything in between.
Hey JB SanDiego,
I am the reddit post OP here. Completely understand where you are coming from, I’d honestly find stories like mine somewhat unbelievable too, until I bumped into situation… I recently just updated the post with some disclaimer.
Actually, yesterday, I utilized my connection and had someone looked at my case, what they found still contradicts with my account history. Thus I will update on my post once I hear back.
I’ve never been denied a SUB from AMEX, but I’m 0-2 on referral bonuses so I gave up on doing that. In both cases I had screenshots and emails from the recipient of my referral offers but after investigating AMEX claimed that the applicant didn’t use my referral link to apply. I know that’s false but nothing I could do to prove it.
I got all my referral (~10). Never got any problem.
I’m not sure what happened to earlier comment. Anyway, the weasel message is actually one of the stock error messages available in the Asterisk based phone system that Citi uses.
I had the same experience with a Hilton upgrade last year. No pop up no lifetime language and they denied upgrade bonus. I haven’t upgraded a Hilton card since even when upgrade offer keeps showing up in account or sent via email.
Same thing happened to me last year with BC > BCP upgrade. It was in my amex offers and yet for whatever reason didn’t pay out.
I had a very different (and surprisingly pleasant) experience with Amex recently. Tried to apply for Marriott Brilliant and received the dreaded pop up. Called Amex and complained, as I had also received the pop up on the $0 AF Hilton Aspire posted on DOC last November-ish. Rep said he would file a complaint on my behalf. One week later when applying I miracuously got no pop up and my 100k bonus posted last week.
Reading deeper into the reddit post he closed an AU card immediately on the newly approved account. To me that’s almost certainly the issue here.
hey Kevin, I’m the OP for the reddit post. I initially thought that was the case. Nevertheless, every rep, including a senior supervisor, that helped me opened investigation said it will not affect my SUB. In fact, they note that issue down for all 4 investigations. So if anything, either the backend team missed it 3 times and might miss it again for the 4th time, or the reason lies somewhere else.
Amazing the different between Amex and Chase. If Chase makes a mistake they eat it and they set up their systems to prevent gaming. Amex approves accounts but leaves their system ripe for abuse, perceived or real, and then denies bonuses or claws them back. End results are much steeper losses for Amex, resources to staff a RAT, probably weakened morale from CSRs, and a few angry customers they may have wanted to retain.
Amex is just terrible in general now.
What happens with the pop-up if you have pop-ups blocked?
It’s not a browser pop-up, won’t get blocked by a pop-up blocker.