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Josh
Josh (@guest_942443)
March 19, 2020 12:23

So can we close our Elite Money Market account now? It otherwise has a 10k minimum to avoid fees.

Josh
Josh (@guest_954739)
April 9, 2020 10:19

and what’s the best way to close it

Josh
Josh (@guest_942435)
March 19, 2020 12:18

Got the bonus on 3/17 even though I deposited a check in branch on 1/9 (deadline of 1/10) and took 10 business days to credit my account. And I did the money market account only (already had a checking account)

SA
SA (@guest_941961)
March 18, 2020 17:08

P2 and myself both opened only Elite Money Market account and got our bonuses yesterday.

Fred
Fred (@guest_941744)
March 18, 2020 08:54

Got the savings bonus even though my balance had dropped below $10K ($10 fee charged for first month but waived the same day).

Betelgeuse ㊙️
Betelgeuse ㊙️ (@guest_940674)
March 17, 2020 14:57

Does anyone plan to downgrade the savings account once bonus posts?

Barney
Barney (@guest_941083)
March 17, 2020 16:53

I was able to downgrade to the gold Package Money Market Savings through their online chat, it took less than 5 minutes.

Betelgeuse ㊙️
Betelgeuse ㊙️ (@guest_941306)
March 17, 2020 19:21

Thanks Barney! Strange I can’t find the chat any more. It used to be in the app.

Never mind. I found it

Josh
Josh (@guest_954753)
April 9, 2020 10:56

can you explain how you found live chat?

Josh
Josh (@guest_954754)
April 9, 2020 10:57

can you explain how you found live chat?

Shirley
Shirley (@guest_940424)
March 17, 2020 14:25

Got my savings bonus today also. Opened just the Platinum Select Money Market Savings account since I already had the Platinum Select Checking account still open from last years bonus.

Ted
Ted (@guest_940394)
March 17, 2020 13:57

I received the savings bonus today. All and all I’m pretty satisfied with them, although it was a bit of a headache. Learned a few things. Thanks again, DOC community!

JohnyBGood
JohnyBGood (@guest_940381)
March 17, 2020 13:41

$200 Elite Money Market
12/23/2019 Account Opening
01/06/2020 10k+ Deposit
03/17/2020 Adjusted Interest $200.00

CK9
CK9 (@guest_940420)
March 17, 2020 14:15

Did you open only Elite Money Market account? I did the same (no checking though). Everything is about the same as yours. Still did not get the bonus as of today!!

Betelgeuse ㊙️
Betelgeuse ㊙️ (@guest_940712)
March 17, 2020 15:05

I only opened elite money market account and got the bonus.

DP719
DP719 (@guest_940878)
March 17, 2020 15:51

Same – only Elite Money Market. $200 Savings bonus received today. Thank, DoC!

CK9
CK9 (@guest_941308)
March 17, 2020 19:24

Interesting! I also opened elite money market account and did not get the bonus yet. Did you already had a checking account with them? I do not have any checking account with them currently (or when I opened this elite money market account).

DP719
DP719 (@guest_941363)
March 17, 2020 20:14

CK9 – I did the $300 checking bonus last year by opening Gold Checking and had the account (still have it) when I applied for the Savings bonus.

CK9
CK9 (@guest_940294)
March 17, 2020 11:56

Still did not get the bonus for savings (did savings only for $200 bonus)….Is it OK to take the money out before the bonus posted?

Albert
Albert (@guest_940374)
March 17, 2020 13:32

Wondering the same here. Want to move the cash to Ally with the 1% bonus

Ted
Ted (@guest_940395)
March 17, 2020 13:58

Yes, it is. Just be aware of the $10.00 fee they will hit you with eventually.

Ted
Ted (@guest_934352)
March 11, 2020 13:16

It’s March 10. Anybody who did the savings bonus get their’s yet, or know how long it’s going to take before it posts?

Barney
Barney (@guest_934356)
March 11, 2020 13:22

They told me it would credit in 6-8 weeks after requirements were met.

Alelito
Alelito (@guest_939204)
March 16, 2020 11:47

nothing on my end either… same answer to me….

Ted
Ted (@guest_934383)
March 11, 2020 14:04

I hope so, too. I’ve had a tail of a time with this account. They charged me the $10.00 maintenance fee twice, even though I had $10,000 in there throughout. Got it refunded twice. They wrote me this, which is heartening:
Good morning, Theodore.

I appreciate the time you’ve taken to reach out about the promotion you opened your account with. My name is Taira and I’m happy to look into this for you.

In appreciation of your relationship since 2012 and since you’ve made the required deposit, I’ve refunded the recent monthly maintenance fee as a courtesy. The funds have immediately returned to your balance.

In reviewing your account, a valid promotional code was entered when it was opened. Even better, I see you’ve received the required $10,000.00 so you’ll receive the bonus within the next eight to ten weeks! If you don’t receive the bonus by 3/02, reply back to me and I’ll have the account reviewed and the bonus manually credited if needed.

If you have any further questions, please don’t hesitate to ask. I hope you have a wonderful weekend and thank you for being the most important part of U.S. Bank!

Best regards,

Taira A.
U.S. Bank Email Operations Department