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147 Comments
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DavidM
DavidM (@guest_2102531)
July 18, 2025 19:47

I have keep my account open for 5.5 months, Plan to transfer out the money when 6 months hit and then close the account. Quick question though, after I zero out the balance, will I immediately get hit with the $18 dollar fee, or it won’t happen until the next statement.

Carl C
Carl C (@guest_2104265)
July 22, 2025 13:47

What I do is if there is a branch near my house I go and cancel there. It’s quick and easy on the spot.

Bonus_Farmer
Bonus_Farmer (@guest_2074926)
June 9, 2025 19:02

Opened account in branch on 03/20/25 with $400 bonus code. Regular $600 biweekly deposits. $1000 completed on 04/09/25. Tracker shows everything to be completed but status shows “Excluded”. I don’t why. Bonus has still not posted. Talked to customer service and they said to wait for 90 days. Going to go to the branch for status.

Noah
Noah (@guest_2068031)
May 27, 2025 10:26

extended to end of June

Cap
Cap (@guest_2072660)
June 5, 2025 01:13

assuming he’s talking about the $300 one vs the $400 one

Cap
Cap (@guest_2066734)
May 23, 2025 19:09

Anyone have issue with the “Enroll in Online Banking within 90 days of account opening” requirement despite successfully created an online banking account?

I was having issues logging into the offer tracker page despite having an online account. After trying a few more times it worked. But in my tracker it shows I’m 75% completed, with Enroll in Online Banking showing still as Incomplete.

Enroll in Online Banking within 90 days of account opening (Start: 4/24/2025 | End: 7/23/2025) Incomplete

Is what’s being shown in the tracker. Want to avoid calling customer service if possible… I double checked an I’m using the same email address in my online banking as when I registered so that isnt the issue. Heck, it wouldn’t be tracking the DD and other actions if I don’t have online account access. Unless there are two different online banking portals/dashboard I’m unaware of…

Relax and Smile
Relax and Smile (@guest_2061359)
May 15, 2025 04:34

3/25 – Transferred $1000.01 in from E*Trade
4/3 – Transferred $980.00 out
5/14 – $400.00 bonus posted (Tracker said by 5/24)
5/14 – $18.00 monthly fee posted
5/15 – Transferring $402.01 out
I will close the account in a few days.

Relax and Smile
Relax and Smile (@guest_2061407)
May 15, 2025 08:48

I opened the account on 3/9. If I hadn’t waited so long to fund it, I’m sure I would have avoided the $18 monthly fee.

John P
John P (@guest_2066439)
May 23, 2025 10:17

I was able to downgrade and get the 18 fee returned. Just an FYI. Via Chat

Tim
Tim (@guest_2059310)
May 11, 2025 14:28

3/5 Opened Online
Multiple $1,001 direct deposits on regular payroll
5/2 Bonus Posted (rewards tracker said by 5/15)
5/5 Drained Account by bill pay
5/7 Closed account via online chat with zero balance. Requested a bill for the $25 Early Closure Fee. I suspect I won’t see one.

Note: I never had to pay any monthly fees and didn’t switch over to a basic account for the 60ish days I had the account. YMMV

drew
drew (@guest_2086265)
June 25, 2025 11:10

did you ever end up getting hit with $25 closure fee in any way or no? i’d like to close my account as well and am still within 180 days so technically would be subject to the early closure fee

Pete Lim
Pete Lim (@guest_2059309)
May 11, 2025 14:27

I wonder what’s the easiest way to get money out. It occurs to me that external transfer is limited to 5k/mo with 2k each with fees, and Zelle is limited to 4k/mo.

Matt F
Matt F (@guest_2046003)
April 18, 2025 06:44

Opened in branch: 2/24
1k DD: 2/25
Bonus Posted: 4/18 (tracker said by 4/27 so posted a little earlier.)

Michael
Michael (@guest_2060462)
May 13, 2025 17:53

real payroll DD or push from another source?

Burner
Burner (@guest_2045210)
April 16, 2025 21:20

Account opened – 01/24/25   
DD 1000 – 02/07/25  
$400 bonus posted –   04/01/25
Transferred out all of the funds, requested closure via chat on 4/13. Rep told me there was a $25 closure fee. I asked how I could pay it since my balance was $0. I was told I “probably wouldn’t get hit with a fee with $0 balance.”

The account is now closed, but I just got first denial for a checking account from Bank of America via Early Warning System. Awaiting my report…

Celia 🔗
Celia 🔗 (@guest_2045224)
April 16, 2025 21:51

Keep us posted. EWS was my worry about closing it too soon. I ended up downgrading the other day to a basic one to wait out the extra few months.

Lee
Lee (@guest_2047292)
April 21, 2025 11:26

Why not leave in $25 for the closure fee?

Luca
Luca (@guest_2043764)
April 14, 2025 13:30

Account Opened – 1/21
Payroll DD for $1,005 – 2/14
$400 Bonus Posted – 4/4

Luca
Luca (@guest_2044785)
April 16, 2025 08:03

I was able to close my account via chat with no early termination fee. I had a $25 balance when I originally requested to close it and the rep advised that if I zero’d the account and then reached back out to close, I would not be subject to the fee. YMMV.