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Radar
Radar

Applied on Jan 13th and verified trial deposits on Jan 14th and the application is in pending review and till today on jan 22nd , nothing. Although one major change i noticed after applying for hsbc is the increase in the spam calls. sudden surge in the spam calls makes me wonder if HSBC sold my information to whoever they wished. If this is true , they are assholes and should be sued for selling applicant’s information.

Dude
Dude

Hey Doc, this looks to be back.
Here is a link
https://www.us.hsbc.com/1/2/home/personal-banking/checking-accounts/offer-2017?journey=IAC-21&cid=WES0026624&WT.mc_id=HBUS_WES0026624

Note that they state: “Customers who held any HSBC consumer account from October 1, 2016 through October 1, 2017 are not eligible for this offer.”

William Charles
Jeff H
Jeff H

Applied early Nov 2016. Too much back and forth. December account opening completed by HSBC by pulling money from Wells Fargo. Kept required balance and made some bill pays for some months. $350.00 bonus paid without extra effort by me. Kept account open, but with lower account balance by monthly bank to bank transfers and bill payments. I am now in the process of closing account.
I was advised that I may zero out the account by balance transfer out and logging in after completion. Instruction was to verify the funds transfer out is complete and re-advise HSBC of my desire to close.
So far sounds smooth

Jeff H
Jeff H

HSBC indicated Bank to Bank transfer HSBC to WF would take three business days.
Send 09/22/2017
Deliver by 09/27/2017. I do not at this point if the website has not been updated or that bank still doing three business day transfer.

Jeff H
Jeff H

Ordered Sept 22
Received at Wells Fargo Sept 27
HSBC marked the account a successful transfer Sept 28.

Jeff H
Jeff H

Closed checking account Sept 28th. so far a smooth process.

JASON
JASON

Received a mailer today $350 bonus for opening a new Advance checking account, expires on 12/1/2017. Mailer has a personalized code but the mail doesn’t have any name. Terms said previously had account from 8/31/2016 to 8/31/2017 not eligible for the bonus. So not sure why mailed to me.

DJ
DJ

I received The mailer too. The language is a bit ambiguous – it says who held an account from August 2016 to August 2017 are not eligible. Previous bonuses terms were more specific to say who held an account “anytime between” such dates. Does it mean whoever closed the account after receiving the previous bonus are eligible again?

calwatch
calwatch

Just closed my account as well to avoid any monthly fees. I wouldn’t have minded keeping it – I never open an account wanting to close it, even for bonsues – but the login process with the wacky security code was too annoying. I understand the need for security but the Big Four banks let you do so much more with their apps and web site.

JuicyJosh
JuicyJosh

Thought this day would never arrive. Closed account today via online chat. Good riddance HSBC and thanks for the $350.

Walter
Walter

For those who may have been denied the bonus by HSBC, but feel they met the requirements, persist. Here is my scenario, as I laid out the story in my CFPB complaint: 10/17/16 – Account opened and received welcome letter Note: If we use 10/17/16 as the account opening date, I’ll have to meet 1 of the 2 requirements for the bonus before February 14, 2017 10/20/16 – Account gets funded with a transfer in from another financial institution where I also have an account. (Note that it took 39 days from the date of original application to get a new checking account setup and funded) 11/29/16 – Added additional funds to account via transfer 12/01/16 – Paid 2 separate bills using HSBC’s bill pay service 12/06/16 – Had chat session with customer service to verify terms of the bonus and key dates. Was told I needed to make 2 more months worth of bill payments in January and February of 2017. 01/03/17 – Paid 2 separate bills using HSBC’s bill pay service 02/01/17 – Paid 2 separate bills using HSBC’s bill pay service With the completion of 2 bill payments on 02/01/2017 I satisfied the requirement to pay at least 2 bills using HSBC’s bill pay feature from my account within 120 days of account opening. The terms of the bonus offer state: “Qualified customers will automatically receive a $350 welcome deposit into their new HSBC checking account approximately eight weeks after completing all offer requirements” 8 weeks from 02/01/2017 is roughly 04/01/2017. I was content to wait until that date and perhaps a bit beyond. In early April upon logging into my HSBC account I was presented with a message that I had not completed the requirements of the bonus offer. I used HSBCs BankMail system to send a secure message inquiring about the issue. Between 04/04/17 and 04/26/17 I had a number of contacts via BankMail. There was a lot of waiting in between messages until I suggested that I might be forced to file a complaint with the CFPB. On 4/25 I finally got firm language from HSBC: “Upon review, we notice that you have not met the bill pay requirements nor the direct deposit requirements for the promotional bonus. As such, the bonus was not credited to your account. Please note: Pay at least two bills per month from your new HSBC checking account via… Read more »

Daniel
Daniel

Just realized I can’t close until 180 days have passed. No biggy, just gonna let the ACH push continue then..

T
T

My 180 days are up. Plan to close the account now. Did you just do it through secure message? Will the INT-1099 be sent through mail later then since I probably won’t have access to the account after I close it?

NN
NN

Wait until the statement closed. Withdraw all the money in the account. Then send secure message to close. The form will be sent to your address. Oh and you won’t see the closed account when log in anymore. Hope that helps

T
T

great! Thanks. Yes, 6 statements have passed and I’m on day 190. I’ll send the secure msg when the final transfer clear and the account is empty. Btw, I noticed I had an old INT-1099 from several years back when I last open the account that shows up in the tax document history. I guess they keep all the documents together when I opened a new account this time around.

Daniel
Daniel

Finally got my bonus after waiting a thousand years… LOL

I applied some time late Oct 2016 but due to the overwhelming demand didn’t get the account approved until early December 2016. After that I had an ACH monthly push into my account until I finally got the bonus posted on 4/21/17. Gonna close the account up next week.

Todd
Todd

After waited 185 days from acct opened, I transferred all my money to another acct, then waited 48 hours to make sure it’s posted in my other acct, then send them a secure message, they closed the acct within 24 hours, easy and no hassle. Thanks for the bonus.

Iz
Iz

How did you do the transfer?