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David of Michigan
David of Michigan

Frustrating experience but was resolved in my favor with help from the CFPB (Consumerfinance.gov)

August 9th – Did the telephone call to open the account with representative as was advised on here and the agent inputted the promotion code.
While trying to credit the account with Fidelity Rewards Visa, the credit card denied the effort to credit account $1,000
Later that day finished the application online by crediting the TCF account with a Citi DoubleCash which posted as purchase for $1,000

Sept. 12th – $500 transferred to account from Fidelity Cash Management

Sept. 25th – Called TCF rep to ask why I didn’t receive bonus yet. He said I met requirements, but then he said did I open the account online? and what was the promotion code used? I said I did it on the phone, he made me read the mailer that said you have to open it in branch, and I said the mailer didn’t explicitly say you can’t do it over the phone and that customer support said it was fine when I called to open account.
He reluctantly said I would get the bonus the next day.
Sept. 26th – No bonus as promised
Sept. 27th – Called TCF rep, and rep said she would have to do research and maybe they’ll call me back in a few days to let me know whether or not they”ll give me a bonus.
Sept. 27th – Filed complaint with CFPB
Oct. 12th – Bonus posted, and company “apologizes” but claims I opened the account online without the promotion bonus code.

jay dubz
jay dubz

appears to be dead

Thom
Thom

Confirming this DP. Still a good option for 1k of credit card funding if you live in one of the states.

Ozzie
Ozzie

Funded $1K from Arrival+. Bonus posted 3 days later. Waiting for debit card.

Jeff
Jeff

Would buying a $250 MO at Walmart or grocery store satisfy the $250 debit card purchase requirement?

Susanne
Susanne

The direct link does not go to the offer only the home website – is that correct? I can’t find any info regarding the offer on their site.

Jason
Jason

Opened 9/13
9/15 $1000 from Fidelity VISA posted to account (not sure if purchase, haven’t received statement yet)
9/18 $100 Reward posted
9/23 Received debit card

Received reward before even receiving the debit card, but I’ll still make the $250 purchase to ensure it isn’t reversed.

No data points yet on multiple per household, so I’ll try one with my spouse to see if they will post.

Clippy
Clippy

Does TCF require you to purchase paper checks when signing up online? The $18 (or so) cost for a box of checks always stopped me from applying online.

Brian
Brian

DP – I thought I wouldn’t get the $250 bonus because they started shutting it down, but I checked and it posted 9/5! I totally wrote it off and considered closing the account, but had a nice surprise when I logged in this morning.

I’ll try the $100 for my wife even though it says 1 per household…. something in their software allowed my $250 bonus to go through…

JVP
JVP

Anyone knows if non-citizens, resident aliens can open the account online?

Jeff
Jeff

Thx. Opened and funded $1k with CFU. Received initial FA but was cleared as a purchase.