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Kai
Kai (@guest_1234171)
August 4, 2021 17:11

Provident Bank saved me the trouble of calling/visiting a branch and closed my account this week after about a year of minimal activity and zero statement balance.

Aidan
Aidan (@guest_1246603)
August 31, 2021 11:40

Typical for any bank accounts with zero balance. Some banks also don’t waste time to close your accounts at the beginning if you have a zero balance

PS
PS (@guest_954265)
April 8, 2020 15:57

called to close the account and was told to have go to branch. anyone tried closing over sm .also i guess if sm /call works, i have to make balance 0

motty
motty (@guest_957541)
April 15, 2020 08:54
  PS

What did you end up doing? No one wants to go in branch.

ps
ps (@guest_957790)
April 15, 2020 17:09

Nothing so far. Will wait till everything is normal. Call times too high so just waiting

Victor P
Victor P (@guest_862660)
December 29, 2019 16:08

$250 bonus posted on 12/27/19

Bobo
Bobo (@guest_862143)
December 27, 2019 10:22

I did not qualify for the bonus; I got it last year. Last year I did one transfer from Fidelity and that qualified; this year I did one transfer from Wells Fargo and it did not. I called the banker and she said there was no recurring DD; nothing in their flyer says anything about recurrence.

I did not do an ACH debit; I guess I should have…

Crystal
Crystal (@guest_860852)
December 21, 2019 20:39

I did ach debit from ally and haven’t seen the bonus yet

crystal
crystal (@guest_860856)
December 21, 2019 20:52

Also debit card purchases.

Churnyboy
Churnyboy (@guest_860932)
December 22, 2019 07:14

Thinking about it, I did ach deposits from ally and didn’t get it either but on their monthly email for statements it listed an Ach direct deposit so I can’t imagine that not working.

crystal
crystal (@guest_862172)
December 27, 2019 11:11

update: I got the bonus on 12/24. I did Ally debit not deposit. Per the terms, it has to be Direct Deposit or ACH debit.
P2 has not got it yet. P2 did ACH debit from Amex Savings.

Churnyboy
Churnyboy (@guest_862248)
December 27, 2019 14:44

i got it today via ally transfer, I had to call twice to inquire about it but it worked.

Nate
Nate (@guest_860845)
December 21, 2019 19:58

I didn’t get the bonus but I just realized that I did utility bill pays using debit card number not as ACH (i.e. account number and routing number). Should’ve read the terms better.

Churnyboy
Churnyboy (@guest_860829)
December 21, 2019 18:44

Bonus did not post for me today despite the opening banker telling me I was eligible. Will call on Monday and resort to CFPB if they refuse to credit previous customers.

Kai
Kai (@guest_860762)
December 21, 2019 11:23

$250 bonus posted today.

Vy
Vy (@guest_860791)
December 21, 2019 14:45

[Smart Checking October Promo Bonus]

ps
ps (@guest_860559)
December 20, 2019 17:31

Pending bonus payment for me and p2. It says “smart checking October promo bonus” . I did bill payments (ach debit) and p2 paycheck got deposited few times.

MissMBA
MissMBA (@guest_857471)
December 14, 2019 19:22

If anyone has an account here, they are sending an offer to open a savings account and they give you $20 within 10 business days. Front of letter mentions you can open with a dollar but the back mentions $50. Also, they will charge you the $20 back if you close before 6 months. “Bring this letter to your branch” to get promotion. Runs until 2/7/20.
 William Charles  Chuck

Vy
Vy (@guest_860796)
December 21, 2019 14:53

$20 for a hard pull is a terrible idea.

MissMBA
MissMBA (@guest_860797)
December 21, 2019 15:06
  Vy

I’m personally passing this.