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Natalia from New Orleans
Natalia from New Orleans (@guest_810816)
September 16, 2019 16:08

On Dec 28, 2018 I opened an account with $5000.
Completed transaction requirements in less than 30 days.
Received, and keep receiving all the emails in reference to account (statements etc)
Never received the bonus.
Kept my balance of 5k till June, now its 2,500 to keep it free.
June 2019 went in branch and inquired about the bonus, submitted all print outs with 300 bonus invitation email and details. Was waste of time – nothing came out of that .
On Aug 27,2019 Submitted complaint though CFPB, with attachment of $300 bonus invitation.
Received e-mail (from CFPB) on 9/11 that bank needs more time.
Received SNAIL mail today (9/16) from Regions bank (dated 9/9/2019) that there is NO evidence to support my claim. No phone, no email to contact back on this little piece of paper, just a name Anthony Persons [Branch resolution team] .
There is an attachment in the CFPB complaint – that resolution team choose to ignore.
The letter suggest that I bring evidence (if i have any) to my local branch!
I have done it in June, will do again, but at this point it seems as a circle with no way of resolution.

Any Suggestions ? I followed THEIR rules…

Natalia from New Orleans
Natalia from New Orleans (@guest_812603)
September 20, 2019 17:40

 William Charles would you suggest anything ?
I am open to any suggestions

C
C (@guest_766810)
June 4, 2019 18:56

Has anyone closed this via message or phone. They are telling me it has to be in person. There is a zero balance.

mjs
mjs (@guest_768267)
June 7, 2019 13:24
  C

C same rediculous answer I’m getting. Were you able to find a workaround?

C
C (@guest_768432)
June 7, 2019 19:45

My banker at the branch closed it over the phone.

SA
SA (@guest_768320)
June 7, 2019 14:47
  C

Please ignore.

David
David (@guest_762252)
May 23, 2019 00:36

If anyone needs a referral, shoot me an email
[email protected]
Cheers!

Jenn
Jenn (@guest_755038)
May 2, 2019 12:30

12/29/18: Opened
1/23/19: Met requirements
5/1/19: $300 bonus posted

*received an email congratulating me on the $150 bonus, have not received yet

Rolando G
Rolando G (@guest_733965)
March 12, 2019 19:17

The referrals worked: got a $50 and $150 gift cards today. Not sure exactly which one is for what. Perhaps one is for referring, and one is for the person being referred.

Jonathan
Jonathan (@guest_734475)
March 13, 2019 19:51

Got the $150 card yesterday as well. I like that it is a gift card and not added to account.

Jonathan
Jonathan (@guest_732911)
March 10, 2019 16:00

5K deposit went in on 12/26/2018. I should be good to remove some of that 5K now but still eligible for bonus, right? Appreciate anyone who can confirm who has done this one already. Thanks in advance!

Mimi
Mimi (@guest_741093)
March 29, 2019 11:03

Yes, I removed half of the $5K on day 62 and got my bonus, afterwhich I called the BM to do product change to an account with funds I’m comfortable to sit there without babysitting account. I received the referral bonus $150 VGC ahead of the $300 bonus for meeting all requirements. I’m just waiting for day 182 to close account.

Mimi
Mimi (@guest_760891)
May 19, 2019 14:08

Closed this account in-branch without any issue.

Drew Whitford
Drew Whitford (@guest_732882)
March 10, 2019 14:50

Deposit 5011 and 10 $1 reloads Dec 2017, 60d would have been Feb 7 2019. No bonus.
However, I received a Regions personal Chk bonus Jan 2019. Used two seperate emails bt personal and business. Looks to me like its one bonus or the other. Win some lose some.

Jonathan
Jonathan (@guest_736904)
March 18, 2019 22:41

Give it a little more time.

“If earned, the bonus will be issued within 120 days of meeting these requirements and will be in the form of a credit to the new checking account which must be open at the time the credit is issued.”

Ricky
Ricky (@guest_729185)
March 1, 2019 11:42

11/20/18: Opened in branch with $5,100. Used referral from DoC poster. Met all requirements within the next month.
1/23/19: Pulled $2,500 out of the account.
2/4/19: $150 referral bonus gift card received in the mail.
2/28/19: $300 bonus posted.

Thanks DoC!

Dawg
Dawg (@guest_718734)
February 7, 2019 08:51

DP bonus posted today

Opened 11/7 in branch with $100 deposit

Made sure AVERAGE 60 days balance was $5K. Pretty much calculated what amount I needed to keep when and how long. But never had over $5K continuously for 60 days. Fluctuated b/w $200-7500 as overall idea was to have $5K average.

2/7 bonus posted as Marketing Reward $300

Also the referral didn’t stack. Self referred before opening but said ineligible on referlive site eventually.

JL
JL (@guest_727117)
February 25, 2019 19:16

what state did you open your account in? the promo email says that you need $5k from day 1- day 60, not an average. i signed up on dec 30th and deposited 10k on jan 5th. I hope they can do the average for me too.

Alma
Alma (@guest_727347)
February 26, 2019 02:35
  JL

Banker looked at some internal document and told me that you only need 5k on day 60. I believe he was the regional manager.

Dawg
Dawg (@guest_738995)
March 25, 2019 10:47
  JL

Indiana state and you definitely don’t need over $5k for 60 days. Your average over 60 days needs to be over $5K

Jay
Jay (@guest_712305)
January 26, 2019 11:54

Anyone had their bonus post yet?

Vince
Vince (@guest_715937)
February 2, 2019 14:49

Opened account Nov 9 and met all requirements by Nov 30. No bonus has posted yet.

Mimi
Mimi (@guest_741088)
March 29, 2019 10:57

Opened acct mid Nov with $5K deposit half of which were MOs. I used a referral I found here, received the $150 VGC on Jan 28 and $300 bonus posted Feb 13. I had $5K from day 1 to 60, ACH pulled $2500.xx on day 62. I called BM to product change to LGBC with $10 maintenance fee waived with $2.5K daily balance so I don’t have to babysit account. Just waiting on day 181 to close account. I didn’t want to remember to spend at least $500 monthly to waive $5 monthly fee on the LGBSC account.